Payments, Shipping and Returns

Payments

We accept various payment methods, both online and offline. The full list of accepted methods is as follows:

  • Paypal;
  • Credit cards. We accept all major credit cards, including Visa, MasterCard and Amex:
  • Cash on Delivery (CoD). Please note that the CoD service has a surcharge of 8€.

If you have any doubts or questions regarding our payment methods, please get in touch via the form

 

Shipping

Our products are always delivered in refined and elegant eco-friendly gift packaging. Those who purchase a gift from Regenesi can send it directly to the addressee, along with a customized greeting card.

Shipping fees and delivery times are as follows:

 

Country Delivery times  Shipping fees FREE SHIPPING
Italy 1-2 working days 8,54 € For orders over 120 €
Europe (EU) 2-5 working days 15 € For orders over 200 €
Andorra, Belarus, Canada, Gibraltar, Iceland, Russia, USA 5-8 working days 30 € For orders over 300 €
Rest of the world  5-8 working days 40 € For orders over 400 €

 

If you have any questions or doubts about our shipping fees or delivery times, please get in touch. We'll be delighted to help.

 

 

Returns

We strive to make the returns process as easy and simple as possible. How we manage returns depends on where you live and the size of the product. If you do need to return a purchase, contact us straight away and we'll help take care of everything as quickly as humanly possible.