Payments, Shipping and Returns

Payments

We accept various payment methods, both online and offline. The full list of accepted methods is as follows:

Paypal;
Credit cards. We accept all major credit cards, including Visa, MasterCard and Amex:
Cash on Delivery (CoD). Please note that the CoD service has a surcharge of 8€.

If you have any doubts or questions regarding our payment methods, please get in touch via the form.

Shipping

Our products are always delivered in refined and elegant eco-friendly gift packaging. Those who purchase a gift from Regenesi can send it directly to the addressee, along with a customized greeting card.

Shipping fees and delivery times are as follows:

Country	Delivery times	Shipping fees	FREE SHIPPING
Italy	1-2 working days	€7	For orders over €120
Europe (EU)	2-5 working days	€15	For orders over €250
United States, Norway, Switzerland, United Kingdom, Albania, Andorra, Bosnia & Herzegovina, Canada, Gibraltar, Iceland, Liechtenstein, Moldova, Montenegro, North Macedonia, Serbia, Åland Islands, Faroe Islands, Guernsey, Jersey, Kosovo, Turkey	5-8 working days	€30	For orders over €400
Rest of the world	5-8 working days	€60	For orders over €600

If you have any questions or doubts about our shipping fees or delivery times, please get in touch. We'll be delighted to help.

Returns

We strive to make the returns process as easy and simple as possible. Please refer to our Terms and Condition to get more information on the return process. Please do not hesitate to contacting us at info@regenesi.com if you do need any more information. We will make our best to reply to you as quickly as humanly possible.